CLOU respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how CLOU collects, uses, stores, shares, and otherwise processes personal information through this website.

Please read this Privacy Policy carefully before using this website. By using this website or submitting personal information through it, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

For the purposes of this Privacy Policy, “CLOU,” “we,” “us,” or “our” refers to:

CLOU

Shenzhen CLOU Electronics Co., Ltd.

Baoshen Road, Hi-tech Industrial Park North, Nanshan District, Shenzhen, 518057, China

info.us@szclou.com

+86 755-33309999

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected or processed by CLOU through this website, including where you:

• browse this website;

• submit an inquiry or request through a contact form;

• request quotations, brochures, white papers, product information, or other materials;

• subscribe to newsletters, updates, or marketing communications;

• register for events, webinars, or other activities;

• submit recruitment or job application information through this website; or

• otherwise communicate with us through this website.

This Privacy Policy does not apply to third-party websites that may be linked from this website.

3. Types of Personal Information We May Collect

Depending on how you interact with this website, we may collect the following categories of personal information:

3.1 Information you provide directly

• name;

• company name;

• job title;

• country or region;

• email address;

• telephone number;

• mailing address;

• inquiry details, request content, and correspondence records;

• information submitted in recruitment or cooperation forms;

• any other information you choose to provide.

3.2 Information collected automatically

When you access this website, we may automatically collect certain technical and usage information, such as:

• IP address;

• browser type and version;

• operating system;

• language settings;

• date and time of access;

• pages visited and navigation paths;

• referring URL;

• device identifiers; and

• cookie and similar technology data, where applicable.

3.3 Information from third parties

Where permitted by law, we may receive personal information from affiliates, authorized partners, service providers, public sources, or event organizers in connection with your business inquiry, cooperation request, or participation in an activity.

4. Purposes of Processing

We may process your personal information for the following purposes:

• to operate, maintain, and improve this website;

• to respond to your inquiries, requests, and communications;

• to provide product, service, or company information requested by you;

• to manage business contacts and potential cooperation opportunities;

• to process registrations for events, campaigns, or activities;

• to manage recruitment or job application processes, where applicable;

• to send updates, newsletters, or marketing communications, where permitted by law or based on your consent;

• to analyze website performance, usage trends, and user preferences;

• to protect the security, integrity, and proper functioning of this website;

• to comply with legal, regulatory, and compliance obligations; and

• for other legitimate and lawful purposes consistent with the context in which the information was collected.

5. Legal Basis

Where required by applicable law, we will process personal information only on an appropriate legal basis, including:

• your consent;

• necessity for responding to your request or taking steps at your request;

• compliance with legal or regulatory obligations;

• legitimate business needs, where permitted by applicable law; or

• any other basis permitted under applicable law.

Where consent is required, you may withdraw your consent in accordance with applicable law.

6. Cookies and Similar Technologies

This website may use cookies and similar technologies to enhance user experience, analyze website usage, improve performance, and support security functions.

Where required by applicable law, we will provide appropriate notice or obtain consent before placing non-essential cookies on your device. You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of this website.

If needed, a separate Cookie Notice may be made available on this website.

7. Sharing of Personal Information

We do not sell your personal information.

We may share your personal information with the following categories of recipients where necessary and lawful:

• CLOU affiliates and group companies;

• service providers who support website hosting, IT maintenance, analytics, communications, marketing, event administration, recruitment, or other operational functions;

• authorized distributors, agents, or business partners where necessary to respond to your request or support potential cooperation;

• professional advisers, auditors, insurers, and legal counsel;

• competent governmental, regulatory, judicial, or law enforcement authorities where required by law or legal process; and

• other parties with your consent or as otherwise permitted by applicable law.

Where we engage third-party service providers to process personal information on our behalf, we will require them to process such information only for authorized purposes and to implement appropriate security and confidentiality measures.

8. International Transfers

Depending on your location and the structure of our business operations, your personal information may be transferred to, stored in, or accessed from jurisdictions outside your country or region.

Where cross-border transfers are subject to specific legal requirements, CLOU will take appropriate measures in accordance with applicable law, including providing required notice, obtaining necessary consent where required, and implementing appropriate contractual, organizational, or technical safeguards.

9. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

In determining the retention period, we may consider:

• the nature of the information;

• the purpose for which it was collected;

• the necessity of ongoing retention for business, contractual, or customer service purposes;

• applicable legal, accounting, tax, regulatory, or dispute-resolution requirements; and

• the need to establish, exercise, or defend legal claims.

At the end of the applicable retention period, we will delete, anonymize, or otherwise handle the personal information as required by applicable law.

10. Data Security

CLOU adopts reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no website, transmission method, or storage system can be guaranteed to be completely secure. You should take appropriate precautions when submitting information online.

11. Your Rights

• know about and decide how your personal information is processed;

• access or obtain a copy of your personal information;

• request correction or supplementation of inaccurate or incomplete personal information;

• request deletion of your personal information under applicable circumstances;

• withdraw consent where processing is based on consent;

• request explanation of this Privacy Policy or our personal information processing rules; and

• exercise any other rights provided under applicable law.

To exercise any of these rights, please contact us using the contact details set out below. We may need to verify your identity before responding to your request.

12. Minors

This website is not directed to minors. CLOU does not knowingly collect personal information from minors through this website without appropriate legal basis or authorization. If you believe that a minor has provided personal information through this website, please contact us so that we can take appropriate steps.

13. Third-Party Websites

This website may contain links to third-party websites or services. CLOU is not responsible for the privacy practices, content, or security of such third-party websites. We encourage you to read the privacy policies of those third parties before providing personal information to them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in law, regulation, business operations, or website functionality.

Any updated version of this Privacy Policy will be posted on this website with a revised effective date. Where required by applicable law, we will provide additional notice of material changes.

15. Contact Us

If you have any questions, requests, or complaints regarding this Privacy Policy or our processing of personal information, please contact:

CLOU

Shenzhen CLOU Electronics Co., Ltd.

Baoshen Road, Hi-tech Industrial Park North, Nanshan District, Shenzhen, 518057, China

info.us@szclou.com

+86 755-33309999

Effective Date: Aug 22, 2023

Last Updated: Aug 22, 2023

Legal Notice

Please read this Legal Notice carefully before accessing or using this website. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by the terms set out below. If you do not agree to these terms, please do not use this website.

1. Website Information

This website and the information made available on it are provided for general informational purposes only. While CLOU makes reasonable efforts to ensure that the content of this website is accurate and up to date, CLOU does not represent or warrant that any information on this website is accurate, complete, current, reliable, or free from error.

Product descriptions, specifications, configurations, prices, availability, and other information displayed on this website may be revised, updated, or withdrawn at any time without notice. Certain content may become outdated over time. CLOU is under no obligation to update all materials on this website on an ongoing basis.

If any information published on this website differs from the applicable product manual, technical documentation, contract, quotation, or other official documentation issued by CLOU, the latter shall prevail.

2. Intellectual Property

Unless otherwise stated, all content on this website, including but not limited to text, graphics, images, photographs, videos, audio, software, data, trademarks, trade names, logos, icons, page layouts, and other materials (collectively, the “Content”), is owned by or licensed to CLOU or its affiliates and is protected by applicable intellectual property laws and regulations.

No right, title, license, or interest in or to any Content is transferred to you by virtue of your use of this website, except for the limited right to access and use the website in accordance with this Legal Notice.

3. Permitted Use and Restrictions

You may access and view this website and its Content solely for lawful, internal, personal, or legitimate business information purposes.

Except as expressly permitted by applicable law or with CLOU’s prior written consent, you may not:

• copy, reproduce, republish, upload, post, transmit, distribute, display, sell, license, or otherwise exploit any Content from this website;

• modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on any Content;

• use any trademarks, logos, or other proprietary designations of CLOU without prior written authorization;

• use this website or its Content for any unlawful, misleading, defamatory, infringing, or harmful purpose;

• interfere with the operation, security, or integrity of this website; or

• use any automated tools, scripts, bots, crawlers, or scraping technologies to access, extract, or monitor this website without authorization.

• Any unauthorized use of this website or its Content may violate applicable laws and may result in legal liability.

4. Third-Party Links

This website may contain links to third-party websites or services for your convenience. Such third-party websites are not owned, controlled, or operated by CLOU.

CLOU does not endorse, approve, or assume responsibility for the content, accuracy, legality, security, availability, or practices of any third-party websites. Access to and use of any third-party website is at your own discretion and risk.

5. Restricted Areas and Account Security

Certain sections of this website may be accessible only to authorized users through login credentials or other access controls.

If you are provided with an account, password, or other access credentials, you are responsible for maintaining their confidentiality and for all activities conducted under your account. You agree to notify CLOU promptly if you become aware of any unauthorized access to, or use of, your account or credentials.

CLOU reserves the right to suspend, restrict, or terminate access to restricted areas where reasonably necessary for security, operational, legal, or compliance reasons.

6. Disclaimer

To the maximum extent permitted by applicable law, this website and its Content are provided on an “as is” and “as available” basis.

CLOU makes no express or implied warranties, representations, or guarantees of any kind with respect to this website or its Content, including, without limitation, any warranties of merchantability, fitness for a particular purpose, non-infringement, availability, security, or freedom from viruses or other harmful components.

Your use of this website and reliance on any Content are at your own risk. You are responsible for evaluating whether any information, product, or service available through this website is suitable for your intended purpose.

7. Limitation of Liability

To the extent permitted by applicable law, CLOU shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with your access to, use of, inability to use, or reliance on this website or its Content, including but not limited to loss of profits, loss of revenue, loss of data, business interruption, or loss of opportunity.

Nothing in this Legal Notice shall exclude or limit any liability that cannot be excluded or limited under applicable law.

8. Suspension and Termination

CLOU may, at its discretion and without prior notice where permitted by law, suspend, restrict, or terminate access to all or any part of this website if it reasonably believes that a user has violated this Legal Notice, applicable law, or the security or integrity requirements of the website.

9. Changes to This Website and This Legal Notice

CLOU may amend, update, suspend, discontinue, or change this website, any part of its Content, and this Legal Notice at any time.

Any updated version of this Legal Notice shall become effective upon publication on this website unless otherwise stated. Your continued use of this website after any such update constitutes your acceptance of the revised Legal Notice.

10. Governing Law and Dispute Resolution

This Legal Notice and any dispute arising out of or in connection with this website or its use shall be governed by and construed in accordance with the laws of the People’s Republic of China.

Any dispute arising out of or in connection with this Legal Notice or the use of this website shall first be resolved through friendly consultation. If such consultation fails, the dispute shall be submitted to the Shenzhen Court of International Arbitration for arbitration in accordance with its then-current arbitration rules. The arbitral award shall be final and binding upon the parties.

11. Contact

If you have any questions regarding this Legal Notice, please contact:

Shenzhen CLOU Electronics Co., Ltd.

Baoshen Road, Hi-tech Industrial Park North, Nanshan District, Shenzhen, 518057, China

info.us@szclou.com

+86 755-33309999